Temple Basin Ski Area is operated by Temple Basin Ski Club Incorporated, which is a charitable trust. Any profits are used by the trust for staffing, upkeep and running of Temple Basin Ski Area facilities.
In order to offer the best experience at the lowest cost, guests staying on the mountain are required to participate in general housekeeping duties each day, and we ask that these be carried out in a willing and cheerful manner.
The Manager has the authority to maintain safety on the field, proper use of facilities and a reasonable standard of behaviour. Anyone exhibiting unreasonable behaviour may have their stay terminated. Each lodge has large recreational areas which are available for guests at all hours. All bunkrooms and hallways are designated silent areas from 9pm each evening.
Temple Basin uses rope tows as lifts. These are a fast and efficient means of moving guests around the mountain and require nutcracker towbelts to operate. Towbelts are available for purchase or rent on the mountain. Temple Basin does not employ mechanical means to groom its slopes.
Because of the fire risk, smoking is banned from all buildings on the field. Fire and emergency equipment is to be used only in emergencies. Warm clothing, footwear and a torch must be kept handy to your bunk each night in case of fire.
Accommodation Cancellation Policy:
1. Cancellation by Temple Basin Ski Club Inc will result in a full refund (unless the cancellation has been for disciplinary purposes).
2. Cancellation by the guest over 7 days prior to the commencement date of the booking will result in a 100% refund to a customer’s online credit wallet.
3. Cancellation by the guest 3 – 7 days prior to the commencement of the booking will result in a 50% refund to a customer’s online credit wallet.
4. Cancellation by the guest within 3 days of the commencement of the booking will result in no refund.
Accommodation Refund Policy:
1. All refunds will be made by Temple Basin Ski Club, not by the ski area staff.
2. Refunds will be added to a customer’s online credit wallet. There will be no charge associated with this.
3. If a customer wishes to have the credit from their wallet returned to their bank account, an administration fee of $20 will be deducted from the credit amount.
4. If a customer paid with credit or debit card, their refund will not include the 3% fee charged by Stripe for the processing of this payment.